Everyone knows that business is a team effort, and hiring the best people is a key component of that team’s success. So, what do you do if you don’t have previous business or business experience?
Fortunately for you, there are tons of ways to fill your team’s vacant spots without a previous business background. But, before you get started, you need to ask yourself a few questions.
That’s because the people you hire will have an impact on how well your business succeeds. So, who do you hire to run your business? Here are the first eight people you should consider hiring for your business:
Chief Executive Officer (CEO) And Chief Operations Officer (COO)
In today’s business world, finding a CEO and COO isn’t easy. After all, both roles require a vast amount of experience and require a personalization that’s hard to find in a technical role.
Luckily, there are plenty of ways to fill these roles without previous business experience. When looking for a CEO or COO, make sure you ask yourself this question: What is the company’s core business?
If you don’t know the answer to that question, it might be a good idea to find out. After all, someone who knows nothing about your business isn’t going to be able to make it a success.
With so many teams being formed these days, you’re likely going to need a lot of different types of expertise. That’s where a product manager comes into play.
A product manager is responsible for developing and managing the product that is the company’s products for their particular industry.
Most product managers have a business background, but they can also work in marketing and management. Product managers are responsible for identifying the needs and wants of their customers, as well as coming up with new and innovative ways to meet those needs and wants.
In short, your product manager will be doing all the things a manager at a normal company doesn’t do planning and managing the launch of new products.
Chief Technology Officer (CTO)
Similar to their counterparts in the operational side of the business, technology leaders are also needed in the CTO role. Just as business operations are complicated by technology, so are the demands on the CTO.
In fact, technology can be such a large part of your business that you have little choice but to hire a CTO. The demands on a CTO can be staggering.
The best CTOs are problem solvers who can find a way to solve any problem with technology. Your CTO will want to be aware of your particular tech needs, as well as have the necessary skills to meet those needs.
Some tasks will be easy, such as setting up your accounting system, while others may require a little more insight, such as analyzing sales data and looking for trends.
Chief Marketing Officer (CMO)
As your business scales, it’s likely that you’re going to need a marketing leader to run your business. However, you shouldn’t settle for anything less than the best.
When it comes to marketing, the substance is king. There’s no point in wasting your time or money on ineffective marketing tactics.
And there’s certainly no room for half-measures when it comes to marketing strategy. Your marketing team must have a strong knowledge of your products to be successful, and your brand’s culture needs to be respected by customers and potential customers alike.
A strong marketing background is necessary, but it’s not enough. Your marketing team also needs to be strategic, creative, and experienced.
You also need marketing leaders with experience in sales and customer service who know how to effectively interact with customers.
Sales management is a crucial part of any business. When workers are understaffed and overworked, sales management can become a challenge.
However, when handled poorly sales management can be ruinous to a business. You need to be careful with your sales manager because she or he will have a large impact on the success of your business.
Not only will your sales manager have to be proficient in sales, but he or she must be aware of your particular products and be able to recommend appropriate ones for your customers. Your sales manager will also need to be open to learning, understand, and be willing to be challenged.
Chief Financial Officer (CFO)
In today’s business world, there’s no such thing as a “one-person show” when it comes to business. Even if you have a great team, you’ll still need a CFO who knows what they’re doing.
Your CFO will need to understand your financials and more importantly, how your financials relate to other businesses in your industry.
Like your other key business functions, your CFO must be capable and willing to learn. Ideally, they should have a degree in finance or accounting.
Your CFO will be in charge of managing your finances, making sure your income and expenses are within legal limits, and keeping tabs on your business’s growth.
Business Development Manager
Business development managers are responsible for growing a company’s business by identifying new customers, developing strategic partnerships, and identifying new technologies and market opportunities.
In order to do this, they might start by identifying key stakeholders in your industry who could benefit from your product or service.
Once they have their list, they go to work identifying ways to help that person become a customer. After that, they work on growing their list of potential customers through regular, small business growth strategies.
A Customer Service Representative
Successful businesses have customer service representatives who are experts at dealing with customers on a variety of levels. This may include answering questions, researching, and buying and selling products.
It’s important for businesses to have representatives who handle common customer service issues, like customer support for cell phone bills.
As a CSPR, you’ll handle support for all of the products and services you sell, and you’ll also handle support for your company as a whole.
You’ll likely handle support for customers who have common issues with your products or service, or you may handle support for the entire company if something major ever happened.
Hiring for your business can be very challenging. Fortunately, there are a number of things you can do to make it easier. First, think about your team’s needs.
What problems does your team face? What are you trying to solve for your customers or stakeholders? Once you’ve identified those problems, you can start searching for candidates.
Be careful, hiring the wrong person for the job can not only be expensive but can also damage your business. Think carefully before hiring for your business. The people you hire will have a significant impact on how well your business succeeds.